Frequently Asked Questions

Where can I find your products?

You can find us in the chilled meat or deli section of your local grocery stores. We are in stores like Walmart, Sobeys, Metro, Loblaws, No Frills, and many more. If you are still unable to find us, please talk to your local store or section manager or drop us a line: 1-800-263-1378


46 Community Avenue
Stoney Creek,
ON L8E 2Y3


How do you slow roast and how long does it take?

Anywhere from 3 hours to 10 hours depending on the recipe – who has time for that? We do. Because it’s better that way. Cooked slow, serves fast.

Where do your recipes come from?

They’re old family recipes. Stolen from old families. (Kidding.) Our Culinary Team scours the world for inspiration.  We thoughtfully combine perfect cuts of meat with the right herbs, spices and marinades.  We taste, iterate and perfect before it is added to Lou’s Kitchen’s line-up.

What is sous vide cooking?

A cooking technique perfected in France, sous vide literally means ‘cooked under pressure.’ Foods are cooked at lower temperatures for a longer period of time. Sealed in bags, this process seals in all the goodness and nutrition lost in traditional cooking methods. As well, the Sous Vide technique doesn’t break down cell walls, resulting in firm, tender, flavourful products.

Are your products gluten free?

Some of our products do contain gluten. Check the ingredients on individual packaging, if it says: “Contains: Wheat” or “Contains: Gluten” it is NOT Gluten Free. If either statement is not on the packaging, then the item IS Gluten Free. The packaging has the latest information.